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How baji35 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your wallet, process your bKash, Nagad, or Rocket transactions, and keep your account secure.

Data collected at account openingbKash, Nagad, Rocket payment dataYour right to access or deleteCookie and device dataContact us to make changes
baji35 How baji35 Handles Your Personal Information
REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you want to access the data we hold on your account, request a correction, or ask us to delete your information, our support team handles these requests directly. You can reach us through live chat from your account dashboard, by email at the address listed in your account settings, or through our Bangladesh support line. We aim to respond to all data-related requests within a reasonable time and will confirm the outcome in writing to your registered mobile number or email.

Team online

Live Chat

Start a chat from your account dashboard. Our support team will verify your identity before processing any data request.

Email Support

Send your data request to the email address shown in your account settings. Include your registered mobile number for faster matching.

Bangladesh Support Line

Call or message our Bangladesh support line for account-related privacy queries, including wallet data tied to bKash, Nagad, or Rocket.

DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

We apply SSL encryption to every data transfer between your device and our servers. Your payment details — whether linked to bKash, Nagad, or Rocket — are never stored in plain text. Account passwords are hashed, and we use session tokens rather than persistent cookies to keep your login state. Data retention follows a set schedule: active account data is kept while your account is open; transaction records are retained for the period required to handle disputes and comply with applicable obligations; data tied to closed accounts is deleted on a rolling schedule. You can request a copy of all data we hold on you at any time through support.

SSL Encryption

Every request between your device and our platform travels over an encrypted connection, covering your bKash, Nagad, and Rocket payment flows.

No Plain-Text Passwords

Your password is hashed on our end. We cannot see it, and we will never ask for it over chat, email, or phone.

Data Retention Schedule

Active account data stays while your account is open. Closed-account data is cleared on a set schedule; transaction records are kept only as long as needed for dispute handling.

Cookie and Session Control

We use session-based tokens rather than long-lived tracking cookies. You can clear these from your browser settings at any time without affecting your account balance.

Privacy Policy — Frequently Asked Questions

Below are the questions we hear most often about how we handle account data, payment records, and your rights under this privacy policy. If your question is not listed here, reach our support team through live chat or email.

We collect your name, mobile number, and the wallet identifier you use — bKash, Nagad, or Rocket. We also log the device type and browser you accessed the account from.

Payment data is shared only with the payment processor handling the transfer — bKash, Nagad, or Rocket. We pass only the minimum details needed to confirm the transaction.

Contact support through live chat or the email address in your account settings. Verify your identity with your registered mobile number and we will send your data summary.

Yes. Submit a deletion request through support. Transaction records tied to open disputes are kept until those are resolved; all other personal data is removed on a set schedule.

We use session tokens rather than persistent tracking cookies. These expire when you close your browser. You can also clear them manually without losing your account balance or history.

Reach our privacy support team via live chat or email from your account settings. We will acknowledge your concern and follow up in writing to your registered mobile number.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.